Absolutely! Once your Harrison & Cole Cape Town order has been shipped, you’ll receive a tracking number so you can follow your package every step of the way.

Yes, we offer free shipping across South Africa on all orders. Every delivery is handled with care and reliability, so you can shop with complete confidence.

We process all orders within 1–3 business days. Standard shipping usually takes 5–10 business days, and expedited shipping is available at checkout if you want your items faster.

First, please check your tracking information. If you’re still experiencing any issues, contact us at info@harrisoncole.co.za and our team will assist you as quickly as possible.

1. Our Commitment

Harrison & Cole Capetown is built on timeless style, quality, and confidence. Every piece is carefully selected to offer comfort, elegance, and long-lasting wear.

2. Orders & Payments

All orders are subject to availability and order confirmation.

We reserve the right to refuse or cancel any order in cases such as suspected fraud, misuse, or system errors.

All payments must be completed in full before orders are processed and dispatched.

3. Shipping

We offer free shipping across South Africa.

Delivery times may vary depending on location and external factors such as courier delays or customs processing.

We are not responsible for delays caused by third-party shipping providers.

4. Returns (30-Day Policy)

We offer a 30-day return policy on eligible products.

To qualify for a return:

• Items must be unworn and unused
• Items must be in original condition
• Original packaging must be included where possible

Returns are inspected upon arrival before any refund is approved.

Refunds are processed in accordance with our return policy after inspection.

5. Privacy

Your personal information is handled securely and will never be sold to third parties.

All payments are processed through secure, encrypted payment providers.

6. Intellectual Property

All content on this website, including images, text, branding, and design, is the property of Harrison & Cole Capetown and may not be copied or used without permission.

7. Liability

We are not liable for indirect, incidental, or consequential damages arising from the use of our website or products.

Our liability is limited to the value of the purchased order.

8. Updates

We may update these Terms & Conditions at any time.

Continued use of our website after updates means you accept the revised terms.

9. Contact

For any questions or support, contact us at:

📩 info@harrisoncole.co.za

Let us know at info@harrisoncole.co.za and we’ll arrange a replacement or provide a full refund at no extra cost.


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Contact us at info@harrisoncole.co.za to arrange your return. Once we receive your item, your refund will be processed within 7–10 business days.

Yes! Most items can be returned within 30 days if they are unused and in their original condition.

You can contact our support team at info@harrisoncole.co.za. We’re always here to assist you and will respond as quickly as possible to any questions or inquiries.

We accept secure payments via Visa, Mastercard, and PayFast. All transactions are encrypted to ensure your information remains safe and protected.

Yes! Harrison & Cole Cape Town stands behind the quality of our products. If you have any concerns, please contact us at info@harrisoncole.co.za and we’ll be happy to assist you.

Yes! Harrison & Cole Cape Town uses industry-standard encryption and secure servers to protect all customer information.

Yes, items in your cart will remain saved as long as you are logged into your account.

If your order hasn’t been shipped yet, please contact us at info@harrisoncole.co.za and we’ll update it for you.